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Why is My Printer Only Printing in Black and White?

why is my printer only printing in black and white image

Learn how to switch from printing in black and white to printing in color with BDS today!

Are you ready to upgrade your black and white print jobs to color? If you are questioning, “Why is my printer only printing in black and white?” BDS has a solution. Investing in high-quality color ink or toner will boost your print jobs with sharp, crisp, and vibrant colors. If you have color ink/toner cartridges and are still experiencing black and white prints only, we can help you troubleshoot!

Color Ink Compatible Devices

If you want to print in color, it is critical to ensure that the printer you invested in has color printing capabilities. Some printers can only print in black and white, so if you have invested in one of these devices, it may be time to upgrade your current equipment. Luckily, finding a color ink-compatible printer for your office is not that difficult. In fact, many of the printers on the market today can print in color and black and white.

You can find compatible models for color ink/toner, from laser printers and inkjets to multifunction printers. If you try printing in color on a printer specifically made to print only in black and white, you will waste money on ink/toner and seriously damage your device. Avoid these issues by investing in a compatible printer with various ink/toner color options.


troubleshooting printer printing in black and white image

If you have a compatible printer and ink/toner to print in color and still are not achieving color prints, there is likely something else going on with your operating system. Usually, this can be solved by navigating to your printer settings and unselecting the “greyscale” (black and white) option. Most printers will automatically print in greyscale because it is the dominant print format for most businesses and organizations.

If you have unclicked the greyscale option and are still experiencing black and white prints, ensure that the color ink you invested in is compatible with the specific printer device you are using. For instance, if you try using ink or toner from Ricoh for a HP printer, you will have poor print results. Avoid ruining your print jobs by investing in the correct ink for your brand device.

If you have checked both options and are still having trouble, check that the ink/toner cartridge was placed in your printer correctly. Changing ink or toner can initially seem intimidating if you are unfamiliar with operating a printer. As a rule of thumb, you should hear a “click” noise to ensure that the cartridge is secure in the printer. If the cartridge is not secure, it can cause spills that can damage your printer and affect the quality of your print jobs.

If all these options still are not helping, it is best to reach out to a BDS expert for support. Our team has the correct equipment, knowledge, technology, and skills to address more significant issues like this. The last thing we want is for you to cause further damage to your device by trying to fix it on your own. With BDS, you can depend on us to arrive on the scene in record time to solve the issue!

BDS Compatible Color Ink and Toner at An Affordable Price

If you are looking for compatible color ink and toner options, BDS can help! Our supply replenishment program helps track and monitor your ink levels, so you always have enough. Our supplies are affordable and easy to implement, making them an excellent option for businesses, enterprises, and organizations of all sizes!

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Written By:BDS
February 21, 2024

About BDS:

BDS is an authorized office technology provider/reseller with corporate headquarters in Marlborough, MA, and offices throughout New England and Florida. Since 1978, we have supported local customers in Massachusetts, Connecticut, Rhode Island, New Hampshire, Vermont, Maine, and Florida with copier and printing solutions.
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