Why BDS?

We’re YOUR PARTNER every step of the way

LETS TALK

Our Approach Is Simple and Straightforward:

Yard Goats Testimonial

Everything begins with our Preventative Maintenance Program.

Structured custom-tailored equipment installation process.

Complimentary training for the life of the equipment.

Automated supplies fulfillment, preventing the need to order toner, paper, etc.

Highly skilled and accredited factory trained technicians.

Technicians on-site within 2-3 hours of request.

Yard Goats Testimonial

Client-centered premium service and management program – A commitment that every request is completed to your satisfaction.

Comprehensive upcycling & recycling program to ensure minimal
e-waste.

Everything ends with our Preventative Maintenance Program – ensuring your equipment operates at 100% of its capacity.

Top Rated Customer Experience

BDS Overall NPS Score

NPS stands for Net Promoter Score, which is a metric used in customer experience programs. NPS measures the loyalty of customers to a company. Learn more about NPS Scores.

We’re EXTREMELY PROUD of our 92.6 NPS Score

As a business technology vendor, our score is significantly higher than the industry average, as measured by Retently.

Retently 2022 NPS Benchmark for B2B

average NPS per industry

Consulting

Technology & Services

Digital Marketing Agency

Construction

Logistics & Transportation

B2B Software & SaaS

Cloud & Hosting

BDS is thrilled to be in the same class of companies as:

NPS Score = 98

NPS Score = 97

NPS Score = 92

NPS Score = 90

NPS Score = 82

NPS statistics and details available at Experience Benchmarks

Our customers and team are a testament to our success.

“Coming to an office that was using a small desktop multi-machine, the frustration level was high. Our IT person recommended BDS, and it is the single best improvement to the operation of this business in my opinion! 🙂”

– Landscape Design and Construction Company

“Technicians are absolutely excellent. I’ve worked with BDS over several years at both my current and previous places of employment, and BDS has by far the best technicians I’ve encountered. When they walk through the door, I breathe a sigh of relief, knowing they won’t leave until the issue is resolved.”

– Religious Organization

“The new dispatch emails are awesome! I love that they let me know when the technician is on the way.”

– Non-Profit Organization

“BDS is awesome! There is no other way to say it.”

– Insurance Company

“BDS has the best technicians. Very knowledgeable and professional, just outstanding! We are extremely satisfied with the service.”

– Insurance Company

Why BDS?

We’re YOUR PARTNER every step of the way

Our Approach Is Simple and Straightforward:

Top Rated Customer Experience