For many organizations, the copier remains one of the most heavily used devices in the office. It is the hub of document production, from quick prints and copies to large project packets. Copier selection is expansive, ranging from small compact copiers to advanced MFPs. Like any other technology, a copier requires consistent care to keep it performing optimally. Without a structured copier maintenance schedule, issues such as paper jams, streaked pages, or system errors can escalate into costly interruptions.
A proactive approach to copier maintenance is nec
Necessary to ensure its longevity. Creating and sticking to a strict maintenance schedule can ensure your machine operates at peak efficiency, giving your team peace of mind that unexpected failures will not slow them down.
Preventative Maintenance vs. Reactive Repairs: What is the Difference?
Too often, businesses contact printer service technicians for repair services after a machine stops working. This is disappointing, as typically, with proper maintenance, the copier issue could have been identified and remedied early on before escalating further. While service calls are sometimes unavoidable, relying solely on reactive repairs creates more downtime and higher expenses. With BDS’s proactive managed print services, we can ensure we catch any issues that affect your printing experience early.
This is also where preventative maintenance comes in. Instead of waiting for an issue to arise, preventative maintenance focuses on identifying wear and tear before it becomes a bigger problem. During routing visits, our trained technicians will inspect rollers, internal parts, check paper trays, and calibrate print quality. These regular adjustments help extend the life of the copier and reduce the likelihood of breakdowns.
Common Copier Issues That Maintenance Prevents
Even high-quality copiers are susceptible to everyday wear and tear. Regular maintenance can resolve or prevent some of the most common copier issues, including:
- Frequent paper jams caused by worn rollers or misaligned paper trays
- Streaks or faded prints from dirty drums or developer units
- Error codes linked to outdated firmware or neglected parts
- Unreliable scanning due to dust or debris in feeder systems
By dealing with these issues early, copier maintenance services keep operations steady and reduce the frustration of repeated interruptions.
Experience Top-Notch Service with BDS Technicians
A copier is a sophisticated piece of equipment, and not all repairs are DIY-friendly. Trained technicians at BDS bring specialized knowledge to a diverse range of copier manufacturers, including:
We are certified resellers of these copier brands, meaning we have been authorized to sell, service, and maintain these devices utilizing the most updated and accurate information. Our techs are skilled in diagnosing problems that may not be visible to the untrained eye. Additionally, their expertise ensures that even complex systems run smoothly, reducing the likelihood of recurring service calls.
With over 40 years of experience assisting a variety of businesses from different industries, BDS is skilled in ensuring we provide industry-specific solutions to help elevate your business operation. So, by partnering with BDS for your preventative maintenance, you are guaranteeing your investment is protected and your devices are supported with the most up-to-date repair practices.
Maximize Your Copier’s Lifespan by Partnering with BDS Today
Routine maintenance is more than an operational necessity; it is an investment strategy. By adhering to a structured maintenance schedule, your business can effectively extend your copier’s usable life by several years. When machines are cared for consistently and properly, businesses can expect to pay less on replacements and avoid the steep learning curve of onboarding new equipment.
Furthermore, not all providers deliver the same level of support. When evaluating a partner, consider:
- Do they offer flexible service contracts?
- Are their service technicians certified?
- Can they support multiple brands and models in your fleet?
- Do they provide both repair services and preventative care?
We can make the choice easy for you, as BDS has a proven track record of delivering in these areas and more! We understand that in today’s fast-paced environments, downtime is not an option. A reliable copier maintenance provider like BDS gives your business the ability to stay ahead of problems, minimize interruptions, and get the most from your equipment investment.
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Frequently Asked Questions
How often should a copier receive preventative maintenance?
Most office copiers benefit from preventative maintenance every 6–12 months, depending on usage volume. High-volume environments may require more frequent checkups to ensure rollers, drums, and other key components continue running smoothly.
What is included in a typical copier maintenance agreement?
A maintenance agreement usually covers routine inspections, cleaning, part replacements, and labor for repairs. Many agreements also include priority response for service calls, ensuring minimal downtime and predictable costs compared to paying for repairs individually.