Businesses globally are investing in copier leases to help streamline their print operations while saving significantly on upfront costs. With so many leasing options and providers available, you may be wondering what the best copier equipment leasing companies are for your specific needs. Today, we will explore the defining traits of a high-level copier leasing company.
For context, our guide will go beyond the obvious benefits of leasing regarding tax benefits, better cash flow, and the ability to upgrade. At this step, we will explore the additional benefits that come with partnering with a local copier leasing provider like BDS. After all, the best copier leases are ones that are matched by even better service.
Personable Customer Service
Customer service is critical for busy businesses and enterprises that are busy managing a comprehensive copier fleet. When you are in a crunch, you want to rest assured that you have the backing and support of an expert team ready to respond professionally and kindly. Although a detail like customer service may seem miniscule in the grand scheme of things, it is quite important.
When you invest in a copier lease, you are making a long-term investment in the copier company. Meaning, the ethics, values, and systems the copier leasing provider upholds will undoubtedly affect your experience leasing with them. So, if you find yourself running into issues with your copier image quality, toner, or anything else copier issue-related, it is critical to have friendly, professional, and personable service to help get the job done efficiently.
Fast Response Times
Going hand-in-hand with customer service, fast-response times are paramount when deciding the best copier leasing company for your office needs. Speed should come with expert service so your copier stays in great shape. For most copier leases, maintenance and service are included in your investment. So, you will want to ensure that these providers deliver on maintenance by providing efficient service.
One of the ways you can check to measure fast-response times is by researching where the copier leasing company is located. For instance, BDS is headquartered in Marlborough, MA, allowing us to effectively reach local New England clients living in:
- Massachusetts
- New Hampshire
- Maine
- Rhode Island
- Vermont
- Connecticut
Having your copier leasing provider centrally located can ensure service technicians arrive on the scene to remedy any maintenance or service issue in record time. For reference, BDS typically arrives onsite 2-4 hours during regular business hours. This type of speed matters, as the last thing you want to experience is excessive downtime due to a copier lease provider not arriving promptly.
Flexible Lease Terms & Payments
As we know, leasing your copier equipment offers significant cost-savings which can benefit businesses’ budgets. However, it is important that these same copier companies have flexible financing options so you can find the right budget to comfortably fit your needs. To achieve this, copier leasing companies with a commitment to flexible lease terms and payments are crucial.
At BDS, our team is collaborative, and our greatest priority is finding you the best office technology solution to improve your current infrastructure, as well as the best pricing. To build on that, our sales representatives allow clients the freedom to pick the right lease terms and payment options that work comfortably for their budget. This is different from how traditional leasing has worked in the industry, where there is little to no wiggle room for client input on their payments.
We do things differently at BDS. We allow clients the flexibility and freedom to find the best rate for their budget. This aids in an overall positive experience when leasing with us. So, be sure to check if the copier leasing provider you are working with can offer competitive flexibility to ensure your satisfaction.
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