BDS has some impressive employees in its ranks: from industry influencers to professional cart drivers, from highly skilled technicians to equestrians. Our Employee Spotlight series highlights the talented team members who make up our incredible BDS Family. We will release monthly Employee Spotlight interviews and videos on this blog and our social accounts.
Our February 2025 Employee Spotlight features BDS Senior Field Service Technician & Escalation Specialist, Omar Reynoso! Learn more about Omar’s position, sports card collection, and more!
How long have you worked at BDS?
I’ve been with BDS for 7 years.
Three words/phrases to describe your role
Challenging, technical, and commitment
Can you tell us more about your role, and what you like most about it?
I enjoy troubleshooting complex issues and being the go-to resource when a situation requires advanced support.
What is something that most people at BDS do not know about you?
I have been collecting baseball cards since I was 12 as well as basketball cards and comics.
How would you describe your personality?
Calm under pressure, team player, and problem solver.
Where is your happy place?
Anywhere I can unplug and recharge, especially with my family.
What’s one thing you cannot live without?
Two things, hot chocolate and my phone. They both keep me moving.
What is your motto or personal mantra?
“Stay calm, think it over, and fix it right.”
What do you like best about BDS?
The teamwork, trust, and the opportunity to grow while supporting both customers and field technicians.
Interested in joining a winning team?
We would love to meet you if you want to work in a high-energy, professional, and fun environment. Check out our current openings and apply today!
