What we can do for you

BDS provides Office Copying systems including Ricoh, Xerox, Kyocera, among other leading office technology systems. Everything from desktop printers to full copy production printers.

We strive to provide the best service available through automating the communication process between the hardware and our service department. Our automated service call and supply ordering program increases system uptime and maximizes communication between the service/supply department and you our customer.

IT Management

System Administration Based on Your Business Needs with basic break/fix services or 24/7 total technology management. We can help you in the following areas and more.

  • Site Assessment - Review system infrastructure and network security policies
  • Network Consistency - Bring infrastructure and systems to a known state; install applications, patches, or updates required
  • Site Database - Inventory database containing your system hardware and software
  • Setup and deployment of new systems
  • Assist in hardware failure determination and resolution

Find out more information on our IT Management Services by visiting OnIT Technology Solutions here www.onitts.com.

Maintenance Contracts

For total “Peace-of Mind” our annual MPS Maintenance Agreements are available. Our maintenance programs incorporate your entire office device servicing needs. Print Management Programs (MPS) give flexibility to businesses looking to streamline document work flow process and maintenance of these systems.

  • Full coverage on all repair parts and labor
  • Guaranteed annual fixed price per printer
  • User maintenance service (PM kits) is also included on most printers
  • Priority response commitments of 4hr., 8hr. or Next Business Day (NBD)
  • Preventive maintenance/cleaning service
  • Loaner printers available
  • Responsive phone tech support
  • Service history reporting
  • Inventory reporting

Next Steps...

Find out how BDS can streamline your document processing needs, save you money, and never deal with a broken copier again. Contact us now to see how we can help you.